In order to improve the athlete and spectator experience, we have called for the help of volunteers otherwise known as Marathon Makers. Marathon Makers will be helping guide and inform runners and spectators. All Marathon Makers will be located around and leading up to race village (Old Trafford E2 car park) or situated around the course at various Metrolink tram stops. There will be up to 70 marathon makers with each group of around 6-10 having their own Marathon Maker team leader. Marathon Makers can contact their team leaders if they are not able to help or if escalation is required. Marathon makes will be clearly visible and the first port of call for confused or troubled passers-by so it’s important to be as helpful and friendly as possible.
> Assist the public to the best of your ability.
> Guide spectators and participants to the desired location in the race village or course.
> Update Team Leader with any incidents/accidents within your area.
> Assist in directing people outside the race village and provide as much information about the surrounding area as possible.
> Read and understand your manual so you can deliver exceptional customer service.
> Greet every spectator / competitor with a warm and friendly welcome and look to engage and make conversation.
> Report and log any feedback and pass on to XME or your team leader.
Placement offered by Xtra Mile Events
Contact – Lee Vaughan
Phone – 01619286795
Location – Old Trafford Stadium, Manchester
Postcode – M160RA
Start Date – 06 April 2014
End Date – 06 April 2014
Minimum age – 16
Required Qualification – None
Duties – Assisting